Menu Close

Customer Update #3 on COVID-19 and Business Operations Impacts

Radiant Power/Dukane Seacom (RPC/DS) continues to monitor local, state, and federal guidance on the coronavirus (COVID-19) crisis. Currently our facility is open, but we have taken steps to reduce
headcount in the building to allow for social distancing. Approximately 40% of our team (sales,engineering, finance, and other administrative functions) are operating remotely or working on alternating
days. The direct operations and quality teams continue to report to the facility. We continue to work a single shift, 4-day/40hr work week.

Due to the ongoing decline in backlog and sales caused by this crisis, we are implementing the following work schedule. Starting in May, we will operate on a 3-week production schedule with a 1-week facility
shutdown. This will continue through July.

Our sales/customer service team will work to communicate any production/delivery changes in advance,
but we do not anticipate significant disruptions. Our AOG process remains in place.

May – 2020
May 1-22 Normal operations
May 25-29 Facility shutdown

June – 2020
June 1-19 Normal operations
June 22-26 Facility shutdown
June 29-July 3 Normal RPC/DS Summer shutdown

July – 2020
July 6-July 24 Normal operations
July 27-31 Facility shutdown

While this modified schedule may seem disruptive, we are confident with advanced planning and coordination we will continue to meet customer obligations. More importantly, it preserves our team and
gives us the ability to quickly ramp up as sales improve once this crisis abates. We will continue to monitor market conditions and communicate any further adjustments, should they be needed.
Please feel free to contact your sales representative if there are any specific questions. We wish you continued good health.

Regards,
Anish Patel